How to delete your account

Created by Akindele Francis Abayomi, Modified on Tue, Apr 1 at 9:02 PM by Christopher Pratt

We hate to see you go, but we deeply value and respect your right to leave and delete your data at any time. You can make an account deletion request via your account settings. 

Please note that immediately upon deletion, your subscriptions, documents, and data will be canceled and inaccessible. We cannot issue refunds for deleted accounts.

To make an account deletion request via your account, take the following steps: 

Step 1: From your Silatus AI account dashboard, locate and click on your account name. You can see your account name from either the top right corner or bottom left corner of your dashboard. 


Step 2: Select Profile from the options that pop up after clicking your name.




Step 3: On your profile page, scroll to the Delete Account section at the bottom of the page and click on the red Delete Account button.




Step 4: On the account deletion confirmation form, insert the word “DELETE” in all caps into the box provided and hit the red Delete Account button below to confirm and delete your account.

Please note that immediately upon deletion, your subscriptions, documents, and data will be canceled and inaccessible. We cannot issue refunds for deleted accounts.




 

 

 


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